This privacy notice provides detailed information on how we collect and process your personal data when you use our site www.caminocoaching.co.uk. By providing us with your data, you confirm that you are over 13 years of age.

Camino Coaching Ltd ("we", "us", "our") is the data controller and responsible for your personal data.

2. What Data Do We Collect About You, For What Purpose and On What Grounds We Process It

Personal data refers to any information capable of identifying an individual. It does not include anonymized data. We may process the following categories of personal data about you:

Communication Data: This includes any communication you send us via contact forms, email, text, social media messaging, posting, or any other communication medium. We process this data for communicating with you, record-keeping, and establishing or defending legal claims. The lawful ground for processing this data is our legitimate interests.

Customer Data: This includes data related to any purchases of goods and/or services, such as your name, title, billing and delivery addresses, email address, phone number, purchase details, and payment details. We process this data to supply the purchased goods and/or services and maintain records of transactions. Our lawful ground for this processing is the performance of a contract between you and us.

User Data: This includes data about how you use our website and online services, including data you post for publication on our website or through other online services. We process this data to operate our website, ensure relevant content delivery, maintain security, and administer our online services and business. The lawful ground for this processing is our legitimate interests.

Technical Data: This includes data about your use of our website and online services, such as your IP address, login data, browser details, visit duration, page views, navigation paths, and other technology on the devices you use to access our website. We process this data to analyze your website usage, administer and protect our business and website, deliver relevant content and advertisements, and understand advertising effectiveness. The lawful ground for this processing is our legitimate interests.

Marketing Data: This includes your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to participate in our promotions and to deliver relevant website content and advertisements. The lawful ground for this processing is our legitimate interests.

We may use Customer Data, User Data, Technical Data, and Marketing Data to deliver relevant content and advertisements to you and measure advertising effectiveness. This processing is based on our legitimate interests. We may also send you marketing communications based on consent or legitimate interests.

Sensitive Data

We do not collect any sensitive data about you. Sensitive data includes details about your race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, and genetic and biometric data. We do not collect any information about criminal convictions and offenses.

3. How We Collect Your Personal Data

We collect data about you through:

Direct interactions (e.g., filling in forms on our site or sending us emails).

Automated technologies (e.g., cookies and similar technologies as you use our website).

Third parties such as analytics providers (e.g., Google), advertising networks (e.g., Facebook), and providers of technical, payment, and delivery services.

4. Marketing Communications

Our lawful ground for processing your personal data for marketing communications is either your consent or our legitimate interests. Under the Privacy and Electronic Communications Regulations, we may send you marketing communications if you made a purchase or asked for information about our goods or services or agreed to receive such communications.

Before sharing your personal data with any third party for their marketing purposes, we will get your express consent. You can opt out of marketing messages at any time by following the opt-out links on any marketing message or by emailing us at support@caminocoaching.co.uk.

5. Disclosures of Your Personal Data

We may share your personal data with:

Service providers who provide IT and system administration services.

Professional advisers including lawyers, bankers, auditors, and insurers.

Government bodies that require us to report processing activities.

Third parties to whom we sell, transfer, or merge parts of our business or assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

We may transfer your personal data outside the European Economic Area (EEA). Whenever we do this, we ensure a similar degree of security as required by ensuring either:

The country has been approved by the European Commission as providing adequate protection.

Specific contracts, codes of conduct, or certification mechanisms approved by the European Commission are in place.

US-based providers are part of the EU-US Privacy Shield or equivalent safeguards apply.

If none of these safeguards are available, we may request your explicit consent for the specific transfer.

7. Data Security

We have implemented security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization.

8. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes we collected it for, satisfying any legal, accounting, or reporting requirements. For tax purposes, we keep basic customer information for six years after they cease being customers.

9. Your Legal Rights

Under data protection laws, you have rights concerning your personal data including access, correction, erasure, restriction, transfer, objection to processing, data portability, and withdrawal of consent. For more details, see: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any rights, please email us at support@caminocoaching.co.uk.

10. Cookies

You can set your browser to refuse all or some cookies, or alert you when websites set or access cookies. Disabling or refusing cookies may render some website parts inaccessible or non-functional.

Contact Details

Full name of legal entity: Camino Coaching Ltd

Job Title: Data Protection Officer

Email address: support@caminocoaching.co.uk

Postal address: 71-75 Shelton Street,

Covent Garden, WC2H 9JQ

It is important that the personal data we hold about you is accurate and up-to-date. Please let us know if your information changes by emailing us at