Terms and Conditions

The terms that apply when you use caminocoaching.co.uk and our coaching programmes.

Binding Effect

This agreement ("Agreement") is a binding agreement between you ("you") and Camino Coaching Ltd, a private limited company registered in England and Wales, company number 12718594, with its registered office at 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ ("Camino Coaching", "Company", "we" or "us").

By using the site at caminocoaching.co.uk (the "Site") or any information, materials, images, graphics, data, text, files, links, software, messages, communications, content, organisation, design, compilation, and other content related to the Site (collectively "Content") or services provided in connection with the Site (the "Service"), you agree to abide by these Terms and Conditions, as the Company may amend them from time to time. By using the Service, you confirm that you are legally able to enter into this Agreement. If you are under 18, a parent or guardian must agree to these terms on your behalf.

Our results guarantee and refunds

Camino Coaching is a results-focused coaching company. Our focus is on getting you to your goal, so we do not offer refunds. Instead, if you complete everything in your programme, every coaching call, every assessment, every worksheet and every module and lesson, and you still have not reached your goal, we will keep working with you one-to-one until you do.

Payments already made will not be refunded, except at our discretion or where the law requires it.

Privacy Policy

The Company respects your privacy and lets you control how your personal information is used. A complete statement of the Company's current privacy policy (the "Privacy Policy") can be found at caminocoaching.co.uk/privacy, including how we use cookies.

Programme-Specific Terms and Conditions

These terms are general. For the full terms and conditions of a specific programme you purchase, please request them at [email protected]. Please note that, on purchase, you will be asked to confirm your agreement to the programme terms in our onboarding form.

Coaching, Not Psychology, and Your Own Activities

Camino Coaching is a coach. Neither Camino Coaching Ltd nor Craig Muirhead is a sports psychologist, and we do not hold sports psychology qualifications. You choose whether and how to use anything from our training, coaching or articles in your own riding, driving or other activities, and you remain responsible for that riding or driving. Use of the Site is completely at your own risk. We take no responsibility for any injury or damage sustained during your riding, driving or other activities.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, or for fraud.

Licence and Intellectual Property

All intellectual property rights in or arising out of or in connection with Camino Coaching's website, Programmes, and Camino Coaching Materials will be owned solely by Camino Coaching. Camino Coaching grants the client a revocable, non-exclusive, royalty-free licence to use Camino Coaching's intellectual property for the duration of a Programme that the client has purchased. Any intellectual property the client makes using materials from Camino Coaching programmes and materials is owned solely by the client.

You acquire no rights or licences in or to any trademarks, service marks, trade names, or copyrights displayed on the Site. You may not reproduce, republish, distribute, assign, sublicense, retransmit, sell, or prepare derivative works of the Site or Content, or resell or make our Service available to others. All rights in and to the Site, Service, and our Content not expressly granted in this Agreement remain with us or our licensors.

Confidentiality

We keep the information you share with us in coaching confidential and handle it as set out in our Privacy Policy.

You agree that all originals and any copies of the confidential materials we provide to you remain the property of the Company. You shall reproduce all copyright and other proprietary notices, if any, in the same form that they appear on all the materials provided by us, on all permitted copies made by you. You agree to return all originals and copies of such materials in your possession or control to us at our request.

Use of the Site, Content, and Service

You may use the Site, Content, and Service for your own personal use. You may not cause harm to the Site or Service. Specifically, but without limitation, you may not:

• Interfere with the Site, Content, or Service by using viruses, programs, or technology designed to disrupt or damage any software or hardware, or attempt to assess the vulnerability of, or actually violate, any security feature.
• Access any content or data not intended for you or log into an account or server that you are not authorised to access.
• Modify, create derivative works, reverse engineer, decompile or disassemble any technology used to provide the Site or our Service.
• Use a robot, spider, or other device or process to monitor the activity on or copy pages from the Site or our Service, except in the operation or use of an internet search engine, hit counters, or similar technology.
• Collect email addresses or other information from third parties by using the Site or our Service.
• Impersonate another person or entity.
• Engage in any activity that interferes with another user's ability to use or enjoy the Site, Content, or our Service.
• Assist or encourage any third party in engaging in any activity prohibited by this Agreement.
• Co-brand or frame the Site, Content, or our Service.
• Use the Site, Content, or Service, in whole or in part, for any purpose that is unlawful or prohibited by this Agreement or any applicable law.
• Use the Site, Content, or Service in any manner that could damage, disable, overburden, or impair the Site or Service.
• Circumvent, or attempt to circumvent, any security feature of the Site.
• Upload, email, or otherwise transmit to or through the Site or Service any unauthorised communication, including without limitation junk mail, unsolicited email, spam, chain letters, or pyramid schemes.
• Incorporate data from any of our databases into any emails or other products or services without our prior, express, and written consent.

If you purchase any of our products or services, you agree that your use of the product or service is governed by this Agreement as well.

Testimonials and Results

Testimonials and results shown on this Site come from real clients and are shared with their agreement. Individual results vary. Past performance does not guarantee future results. Performance improvements depend on individual commitment, implementation, and racing context.

Accuracy and Liability

While the Company uses reasonable efforts to include accurate and up-to-date information on the Site, the Company makes no warranties or representations as to its accuracy, and assumes no liability or responsibility for any errors or omissions in the content of the Site.

The Company shall not be responsible for any performance or service problems caused by any third-party website or third-party service provider. Any such problem shall be governed solely by the agreement between you and that provider.

Nothing in these terms affects your statutory rights as a consumer.

Changes, Severability, and Governing Law

These Terms and Conditions may be revised from time to time by updating this page. You should visit this page periodically to review the current terms.

If any provision of this Agreement is unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of the remaining provisions.

This Agreement is governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute arising from it.

Contact Us

If you are not completely satisfied, or have any questions about these terms, please email [email protected].

• Company: Camino Coaching Ltd, registered in England and Wales, company number 12718594
• Registered Office: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ